[CLOSED] Invitation for Submissions to the Ombud Council on the Proposed Governing Rules of Financial Sector Industry Ombud Schemes

The Ombud Council is established in terms of section 175(1) of the Financial Sector Regulation (FSR) Act of 2017. The objective of the Council is to ensure that financial customers have access to affordable, effective, independent, and fair alternative dispute resolution processes for complaints about financial institutions in relation to financial products, financial services and services provided by financial infrastructures.