National Financial Ombud Scheme

National Fiancial Ombud Schemes

The National Financial Ombud Scheme (NFO) is an industry ombud scheme, formed by the amalgamation of 4 separate former industry ombud schemes: the Banking Ombud (OBS); the Credit Ombud (CO); the Long-term Insurance Ombud (OLTI); and the Short-Term Insurance Ombudsman (OSTI). The NFO commenced operations on 1 March 2024. For more background on the formation of the NFO, read here



Contact Information

Tel: 0860 800 900

Physical Address Johannesburg
110 Oxford Rd,
Houghton Estate,
Gauteng, 2198

Physical Address Cape Town

Claremont Central Building,
6th Floor, 6 Vineyard Road,
Western Province, 7700

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